Contact us

USA replacements

If any part of your product should become defective, even if the damage is your fault, Twin Towers Trading will send you a replacement ABSOLUTELY FREE. No questions asked.

Please return the damaged product in its original packaging to the address below with a check for $5.00 to help cover postage. If the original packaging is not available, please be sure to wrap it well before shipping.

Please allow 3-4 weeks for delivery.


To return an item, please find the appropriate contact information for your country below. In the US and Canada, a customer service representative is available Monday through Friday, 8am to 7pm; Saturday, 9am to 5pm; and Sunday, 9am to 2pm, all Eastern time.

In North America

Twin Towers Trading, Inc. Headquarters
10 Station Street
Manalapan, NJ 07726
Phone: 1 800 625 3777
(Continental North America only) or
732 786 8010  Fax: 732 786 8024

In Canada 

Twin Towers Trading, Inc.
10 Station Street
Manalapan, NJ 07726
Phone: 1 800 625 3777 or
732 786 8010  Fax: 732 786 8024

In The United Kingdom

All UK customers, please visit:


In Australia

Twin Towers Trading Australia Pty Ltd
C/O 5 Mosreal Place, Rowville, Vic 3178
Phone 03 8393 6301

In New Zealand

Twin Towers Trading Corp Ltd
Unit 1C
10 Park Avenue
Epuni 5011
Lower Hutt
New Zealand
Phone: 04 577 1524