Return of Online Purchases:
If you are not completely happy you may return your purchase up to 28 days after your order has been dispatched. Please return the item unused and in its original packaging and we will issue you with a full refund. For the address details please go to the contact us page. Your refund will be credited to the original payment card. Please note that unwanted goods must be returned in a fully re-saleable condition. The original shipping charge will NOT be refunded.
For replacements under the Lifetime Guarantee please follow the terms below.
Twin Towers Trading Inc. guarantees all of its products. If any of our products should ever become damaged or not work properly, even if the damage is your fault, TTT will send you a replacement absolutely free. Simply enclose a check in the amount of $5.00 to cover postage along with your product in its original packaging. If you do not have the original packaging, please be sure to wrap the product with appropriate padding before shipping. For information on where to mail the product, please visit the contact us page.