Contact us

USA replacements

If any part of your product should become defective, even if the damage is your fault, Twin Towers Trading will send you a replacement ABSOLUTELY FREE. No questions asked.

Please return the damaged product in its original packaging to the address below with a check for $5.00 to help cover postage. If the original packaging is not available, please be sure to wrap it well before shipping.

Please allow 3-4 weeks for delivery.


To return an item, inquire about our products or for any customer service issue, please find the appropriate contact information for your country below. In the US and Canada, a customer service representative is available Monday through Friday, 8am to 5pm; Saturday, 9am to 5pm; and Sunday, 9am to 2pm, all Eastern time.


In North America

Twin Towers Trading, Inc. Headquarters
10 Station Street
Manalapan, NJ 07726
Phone: 1 800 625 3777
(Continental North America only) or
732 786 8010  Fax: 732 786 8024

In Canada 

Twin Towers Trading, Inc.
10 Station Street
Manalapan, NJ 07726
Phone: 1 800 625 3777 or
732 786 8010  Fax: 732 786 8024

In The United Kingdom

All UK customers, please visit:


In Australia

Twin Towers Trading Australia Pty Ltd
C/O 5 Mosreal Place, Rowville, Vic 3178
Phone 03 8393 6301

In New Zealand

Twin Towers Trading Corp Ltd
Unit 1C
10 Park Avenue
Epuni 5011
Lower Hutt
New Zealand
Phone: 04 577 1524